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Please review the following privacy for a better of understanding of how Benton's protects your personal information that we may gather in the course of working with you.
Benton’s Heating • Cooling • Plumbing • Electrical
Effective Date:
October 26, 2026
Benton’s Heating • Cooling • Plumbing • Electrical
(“Benton’s,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request our services, or participate in our text messaging programs.
1. Information We Collect
We may collect the following information when you interact with Benton’s:Name, email address, and phone number.Service address and billing information.Information related to service requests, appointments, and customer communications.Preferences and consent records related to text messaging and marketing communications.Website usage information collected through cookies or similar technologies, where applicable.
2. How We Use Your Information
We may use your information to:
Schedule and provide HVAC, plumbing, electrical, and other offered services.
Communicate about appointments, service requests, estimates, invoices, and customer support.
Send promotional offers, special discounts, home service tips, and company updates when you have provided the appropriate consent.
Improve our customer service and business operations.
Maintain business records and comply with applicable legal requirements.
3. SMS Text Messaging Privacy
If you opt in to receive text messages from Benton’s, we may use your mobile number to send the types of messages you agreed to receive, including promotional offers, special discounts, and company updates.Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact our office at 662-657-2583.
We do not sell or share your SMS opt-in data or consent with third parties or affiliates for their own marketing or promotional purposes.
Mobile information and text messaging consent information will not be shared with third parties for their own marketing or promotional purposes. We may share information with service providers that help us operate our messaging program, but only as necessary to provide those services and subject to appropriate restrictions.
4. How We Share Information
We may share relevant information with trusted service providers who help us operate our business, such as scheduling platforms, payment processors, customer communication platforms, and text messaging providers.
We may also disclose information when required by law or when necessary to protect our rights, customers, employees, or business.These disclosures do not authorize third parties to use your SMS consent or mobile information for their own marketing purposes.
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect the information we collect. However, no method of electronic storage or transmission can be guaranteed to be completely secure.
6. Your Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information, subject to applicable legal and business record keeping requirements.You may unsubscribe from promotional text messages at any time by replying STOP. You may request assistance by replying HELP or contacting our office.
Opting out of promotional messages does not necessarily stop service-related communications that are necessary to fulfill an existing service request, where permitted by law.
7. Third-Party Websites and Services
Our website or communications may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies when using their services.
8. Children’s Privacy
Our services and marketing programs are intended for adults. We do not knowingly collect personal information from children for marketing purposes.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on our website with a revised effective date.
10. Contact Us
For questions about this Privacy Policy or your personal information, contact:
Benton’s Heating • Cooling • Plumbing • Electrical
248 Chubby Dr
Columbus, MS 39705
Phone: 662-657-2583
Email: info@bentonsinc.com
Website: https://www.bentonsinc.com